Products & Service Policy

Roz Hair Studio makes every effort to ensure that our guests receive the highest standard of service available in our industry. We do this through the continued education of our staff. Please take a moment to familiarize yourself with our Product and Hairstyling policy and what they mean for YOU!

How do you know your color or cut will be right? Getting your hair done by a Redken trained stylist means that you are in capable hands not to mention our years of experience in the industry. No matter what your color or cut query, you can be rest assured that when you sit in our chair you will be getting the best advice and the most competent course of action will be taken.

We believe and trust in all our supporting brands and have an extensive range of colour and texturing products suited to your preference.

Our application is of superior quality and will at all time attempt to correct applications that does not meet your approval.

However, we cannot be held responsible or guarantee the condition and longevity of your colour (or any chemical service) if it is not supported by our recommended home care products.

Due to Redken advisory a 48 hour skin patch is advised prior to any application on all new colour or texturing clients to prevent a potential reaction or irritation.

Should you not be 100% satisfied with our styling or color application we will gladly correct it if you contact us within a week after your appointment to avoid a service charge been implemented.

Many thanks
Roz Hair Studio Team